To continue its customer-focused digital evolution, Mexican cement company Cemex has expanded Olivia, its artificial intelligence chatbot, to other markets. With this, the company aims to help its Customer Service Centers provide answers to its customers’ most common questions. In 2022, Olivia was introduced in the UK on
A U.S. congressional analysis highlighted six approaches of Made in China 2025, which comprises a comprehensive set of Chinese government industrial plans. In 2015, China’s State Council issued Made in China 2025 (MIC2025) with the aim of boosting competitiveness by advancing China‘s position in the global manufacturing value
A case involving a Teksid Hierro plant in Mexico concluded in favor of the workers after resorting to the USMCA’s Rapid Response Mechanism (RRM). To begin with, in May 2022, the United Automobile, Aerospace and Agricultural Implement Workers of America (UAW), the American Federation of Labor and Congress
The labor case of a Panasonic Automotive Systems facility under the Rapid Response Labor Mechanism of the Mexico-United States-Canada Agreement (USMCA) was successfully concluded. Initially, in April 2022, the Mexican union Sindicato Nacional Independiente de Trabajadores de Industrias y de Servicios Movimiento 20/32 (SNITIS) and a U.S.-based political
Cementos Pacasmayo, the largest cement company in northern Peru, will stop using imported clinker after increasing its production of this product. Clinker is a solid material that is produced in the manufacture of Portland cement as an intermediate product. During 2022, the company focused on developing a more
Steel mills in the United States manufacture a number of products that can be classified into general categories: flat, long, tube and semi-finished products. All of these products can be made from different types of steel (e.g., carbon, alloy and stainless). In terms of volume, flat and long